NAME: Donna Parkes COMPANY/REGION: Persimmon Homes West Midlands Limited JOB TITLE: Assistant Customer Service Manager DEPARTMENT: Customer Service PLEASE DESCRIBE WHAT YOUR DEPARTMENT DOES? Process and action enquiries from purchasers within their 2 year homeowners warranty period. PLEASE DESCRIBE WHAT YOU DO ON A DAY-TO-DAY BASIS? Deal with purchasers. Liaise with contractors. Liaise with site management. Assist with running department. WHAT DO YOU LIKE ABOUT WHAT YOU DO? Dealing with challenges and managing projects. WHAT QUALIFICATIONS DID YOU NEED TO GET THIS JOB? None. However, to have HNC Business and BA (Hons) Business IS THERE ANY PARTICULAR ADVICE YOU WOULD GIVE A GRADUATE OR TRAINEE LOOKING FOR A JOB IN YOUR WORK AREA? As much hands on experience at site level.
