Customer Satisfaction Survey Second survey (April 2007):

4 Apr, 2007

completions from October 2005 to September 2006.

The second annual survey of new home buyers shows that 76% of purchasers are satisfied with the overall quality of their home and 77% would recommend their builder to a friend. The latest results for those recommending their builder to a friend show a 2% improvement on last year's survey.

HBF Customer Satisfaction Survey Results 2April07FINAL

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