National New Homes Survey 2018

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Latest Results

HBF CSS 2018 Survey

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Key Findings

After slight falls across all question areas in the previous four years, this year saw increases across all the questions in the survey.
For the key question on which the company star ratings are based, 86% of respondents said that they would recommend their builder to a friend, up 2%. 

85% of new homebuyers were happy with the quality of their new home, up 1%

HBF CSS 2018 pie charts part 1
HBF CSS 2018 pie charts part 2
HBF CSS 2018 table