Graphic Version

Policy & Activities

04 April, 2007

Customer Satisfaction Survey Second survey (April 2007):

completions from October 2005 to September 2006.

The second annual survey of new home buyers shows that 76% of purchasers are satisfied with the overall quality of their home and 77% would recommend their builder to a friend. The latest results for those recommending their builder to a friend show a 2% improvement on last year's survey.

HBF Customer Satisfaction Survey Results 2April07FINAL
(Size: 48 K, Type: pdf, last modified: 07.03.17)