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Policy & Activities

HBF Logo user guidelines

The HBF Logo guidelines are a guide to the correct and acceptable usage of the HBF logo.

Each year HBF awards its members a Star Rating of between one and five stars for customer satisfaction in its Star Rating Scheme. The award is based on homeowners feedback collected via the National New Homes Survey carried out by NHBC. Further information on the survey and how star ratings are allocated may be found here.

The HBF Star Rating logo appearing in Section 3 is a trademark of HBF and the HBF Star Rating logo and the HBF Star Rating awards may only be used in accordance with the rules laid out in Section 2.