This website at hbf.co.uk (the 'Site') is owned and operated by The Home Builders Federation ('HBF'). We are an unincorporated association with our principal place of business at 1st Floor, Byron House, 7-9 St James's Street, London, SW1A 1DW.

 

Our partner is the New Homes Marketing Board (our "Partner”), which was formed in 1982 and consists of all HBF's housebuilder members, some private sector housebuilders registered with the National House building Council and a selection of material producers and suppliers.

 

Overview

 

Please read this Privacy Policy and the Site Terms and Conditions before using this Site.

 

The Privacy Policy set out below shall apply to all users of the Site. The terms 'you', 'your' and 'user' refer to any individual and/or business accessing this Site for any reason. References to 'we', 'us' and 'our' are references to HBF.

 

By submitting your information and using the Site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy.

 

The information we collect from you is only that required by us and/or our Partner in order to provide you with the information you have requested and to improve the service we provide. Except as provided in this Privacy Policy, we do not supply your personal information to any other person unless you have expressly authorised us to do so.

 

Customer Traffic

 

In general, we gather information about all of our users collectively, such as what areas you visit most frequently and what services you access the most. We only use this anonymously and aggregated with other users' information to protect your privacy. The information collected helps us determine what features and services are of most benefit to you in order to create the best possible service for you. We may share this information with our Partner, but only anonymously and in the aggregate, so that they may also understand how you use the features and services of our Site, and may also help to provide the best possible service to you.

 

Personal Data

 

In some instances, such as when you register as a member of HBF to access the members area of our website or enter a competition, we may require more specific information about you, such as name, e-mail address, postcode, age etc. This is known as your personal data.

 

In collecting personal data, obligations are imposed upon us under the Data Protection Act 1998. As data controllers, we have to comply with the rules of good information handling practice, known as the data protection principles which require, amongst other things, that your personal data is processed fairly and lawfully, is accurate and relevant and is subject to appropriate security. For a more detailed explanation of your rights as a data subject under the Data Protection Act, we recommend visiting the Information Commissioner's website.

 

You can review our data protection registration by inserting our number: Z5013248 on the query page of the Information Commissioner's website.

 

We use personal data to send our members regular email bulletins and our quarterly national newsletter, together with briefing notes and details of promotions for our seminars and conferences. We will pass our members' personal data to our Partner who will send information setting out what they do and how to become a member.

 

We also maintain a list of members showing members' contact names, addresses and specialist areas where applicable. The list is maintained to enable our members to contact each other.

 

We may use your personal data to respond to requests for information, to verify your HBF membership or to contact you regarding Site changes and updates to your personal registration details. We may also use your personal data to evaluate our business, for market research, for any purpose required by law and for the purpose of marketing our products and services to you (by post, telephone, fax, email or other available method).

 

You can opt out of receiving information from us or our Partner and/or from being listed in the list of members at any time by sending an email to HBF or by writing to us at:

 

House Builders Federation

1st Floor

Byron House

7-9 St James's Street

London, SW1A 1DW

 

Should your information change, you must inform us as soon as practicable by sending an email to HBF .

 

In the future, as our business develops, circumstances may arise where we may sell our business or assets. In such circumstances, personal information is normally considered an asset of the business and may therefore be sold, traded or licensed to third parties by us.

 

In the event that the processing of your personal information involves its transfer to a country or territory outside the European Economic Area, that country or territory may not provide the same protection for your personal information and you agree to that transfer.

 

General Information & Partner Pages

 

Save as set out above, we do not disclose your individual visits to our Site, or personal information that you provide, such as your name, e-mail address, postcode, etc., to any outside parties, except when we believe the law requires it. As stated above, we may record and share aggregated and anonymous information with our Partner. We are not responsible for any information inputted outside our Site, including on our Partner's registration pages, as that information will be dealt with by our Partner and not us.

 

Online Surveys

 

hbf.co.uk values your opinion and comments, so we may from time to time conduct online surveys. Your participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to the Site and to develop appealing content, features and promotions for you. Your contribution to any survey will be anonymous unless otherwise stated in the survey.

 

Feedback

 

Please submit any feedback to us. Feedback is used primarily for internal purposes to aid us in improving the Site. Any feedback submitted becomes our property and we may use feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the Site. We will seek your written or email approval before using your personal success story for marketing purposes.

 

Cookies

 

'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies in several ways, for example to allow you to log in, to keep track of your preferences, and for us to track usage of the Site. Most web browsers automatically accept cookies, but if you prefer not to accept them, you can edit your browser options to block them in the future.

 

IP Addresses and Log Files

 

We may collect IP addresses of visitors to our Site to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law. We capture industry standard information contained in the server log file, such as browser type, pages visited, entry and exit points and visit duration solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partner. The aggregate logged information is not linked to any personally identifiable information.

 

Access to Information held by us

 

You have a right to access the information that we hold about you. To obtain a copy you should email us at HBF or write to 'hbf.co.uk Customer Services' at The House Builders Federation address given in the Site Terms and Conditions. We may charge a reasonable fee for this service.

 

Privacy Policy Changes

 

If we decide to change our Privacy Policy for the Site, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our Privacy Policy, please email us at HBF .

 

 

Thank you for using the Site. We hope you find it informative and professional and look forward to reading your comments and developing the Site for your future use.

 

 

Terms and Conditions

 

View hbf.co.uk Terms and Conditions.